CSR voice assistant

• Take messages, ask your service questions and alert the office.
• Book available services after caller confirmation; verify customers before rescheduling or cancelling.
• Request private customer photos through an emailed upload link that expires after 24 hours.
• Give the crew English/Spanish intake details and office instructions, with originals available.
• Let the office review and edit suggested preparation steps before adding them to the job checklist.

Keep your number: where your phone provider supports it, forward missed or after-hours calls to the configured assistant number. Your provider controls forwarding and fallback; test both before starting and turn forwarding off to stop.

Owners set hours and usage limits. Availability depends on setup and entitlement; translations use AI credits.