Sign in, and reset a forgotten password

Where to sign in to Spanstead, and how to set a new password when you can't remember yours.

Updated September 14, 2026

Signing in

The office app is at app.spanstead.com. Enter the email address on your account and your password, then choose “Sign in”. If your account uses two-step verification, you'll be asked for the six-digit code from your authenticator app next.

Sign in to Spanstead The office app, for owners and office staff.Opens in the Spanstead app. You'll need to be signed in.

If you forgot your password

  1. On the sign-in page, choose “Forgot your password?”.
  2. Enter the email address linked to your account. If that address has an account, a reset link is sent to it.
  3. Open the link in the email and enter your new password twice. Use at least 12 characters, and don't reuse a password from another account.
  4. When the page says your password was changed, sign in with the new one.

Resetting your password doesn't turn off two-step verification. If you can't get past the code step because your phone is lost or reset, use a recovery code or contact support.

Lost your phone or authenticator app?Get back in with a recovery code, or with help from support.

Still need help?

Signed in to Spanstead? Ask from inside the app. Your question arrives with the page you were on, so nobody has to ask which screen you meant.